Water Extraction & Damage Restoration
Extraction, monitored drying and documented restoration
“Tony is amazing! He is professional, responsive, knowledgeable, and very detail oriented. Tony and his team worked together with me step by step on a bathroom demolition & complete remodel which turned out perfect.”
Read full reviewThe most common property claim filed in Orange County is water damage. 1st Action Restoration will answer your call for help with immediate solutions to fix and restore your home or business from plumbing failures, acts of nature and more.
We know water damage can compromise a building's integrity, that's why it's crucial to choose an experienced restorer with years of helping customers get their lives back to normal. We remove standing water fast, then dry what you cannot see.
What we do
- Truck-mounted and portable water extraction
- Carpet, pad, hardwood, tile and slab water removal
- Sewage and category 3 water losses
- Packing, cleaning, restoration and storage of personal property
- Carpet, grout, drapery and duct cleaning
- Air purification, disinfection and deodorization
- Xactimate estimating and waterproofing
We've seen it all
Copper pipe pinholes, broken and rotted drain lines, leaking fixtures. Overflowing sinks, bathtubs, toilets, washing machines, dishwashers and water heaters. Non-sealed basements, clogged yard drains, wind-driven roof and window leaks, storm surge flooding, dry rot and termite damage.
Water damage requires prompt action. The longer water sits, the further it travels into flooring, drywall, framing and insulation — and the larger the repair becomes.
1st Action Restoration uses professional equipment and restoration techniques to remove standing water, inspect the affected areas, monitor moisture, document the drying process, dry affected building materials, clean and sanitize, and restore the damaged areas.
The difference that matters most is the middle of that list: drying is monitored and documented rather than extracting the visible water and leaving.
Why property owners call us
24/7 emergency service
Water losses are answered day or night.
Trained water restoration specialists
Technicians who work water losses specifically.
Rapid emergency response
Getting on site quickly limits how far the water spreads.
Experienced restoration team
From extraction through drying, cleaning and repair.
The water damage restoration process
Every loss is a little different, but the sequence stays the same. Here is how a typical water damage job runs.
- 01
Emergency contact
You contact 1st Action Restoration and provide the details of the water emergency — what happened, where, and how long it has been going.
- 02
Inspection & damage assessment
We inspect the affected areas, determine the extent of the damage and identify the appropriate restoration approach.
- 03
Water removal / extraction
Standing and excess water is removed using professional extraction equipment.
- 04
Drying & dehumidification
We address the moisture remaining in flooring, walls and other building materials after the standing water is gone.
- 05
Cleaning & sanitizing
Affected surfaces, materials and contents are cleaned and sanitized as appropriate to the loss.
- 06
Restoration
Damaged areas are repaired or reconstructed so the property can be returned toward its pre-loss condition.
Common water damage scenarios
The losses we respond to most often across Orange County and the surrounding areas:
- Plumbing failures
- Leaking appliances
- Water heater leaks
- Overflowing toilets
- Overflowing bathtubs
- Overflowing sinks
- Sewage backups
- Flooded lower levels
- Storm damage and wind-driven rain
- Severe weather and flooding
- Water used during firefighting
Frequently asked questions
- How fast do I need to act?
- As quickly as possible. Water keeps moving into building materials, so the size of the loss is largely determined by how long it sits before extraction and drying begin.
- Can I just dry it out with fans?
- Household fans move air but do not remove moisture from the structure. Professional drying combines extraction, air movement and dehumidification, and is monitored until materials reach a dry standard.
- Do you document the loss for insurance?
- Yes. The inspection, moisture readings and drying progress are documented as the work proceeds.
Where we provide this service
100+ cities within a 60-mile radius of our Rancho Santa Margarita office, all covered by the same 24/7 dispatch.
Full coverage map“We called 1st Action, because we had a leak and weren't sure where it was coming from. Tony removed the wall, flooring and found a burst pipe in the washer machine area. He went back and forth with our insurance company trying to get us more money. They wanted to pay us $14k initially for the hardwood floors to be sanded and stained. Tony…”
Water damage gets worse with time.
Call 1st Action Restoration and we will get extraction started.
CA License #B-902225 · IICRC #193237 · Serving SoCal since 2007