CALIFORNIA’S #1 RESTORATION COMPANY!
Here at 1st Action Restoration our company motto is “Disaster Zone to Home Sweet Home” We are the leaders in flood restoration and we provide our customers with 24hr emergency response. Our licensed technicians are highly trained and have the most advanced technology to bring your home back to its original state.We also work directly with your insurance company so you don’t have to.
CONTACT US! (855) 379-9257
RESTORATION SERVICES SECOND TO NONE
FLOOD DAMAGE REPAIR ORANGE COUNTY
The Water Damage Restoration Process
Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.
INSPECTION & DAMAGE ASSESSMENT
WATER REMOVAL/WATER EXTRACTION
DRYING & DEHUMIDIFICATION
CLEANING & SANITIZING
Common Water Damage Scenarios
Water damage can have many sources, from loose appliance hoses to natural disasters. Regardless of the source, 1st Action Restoration Professionals can handle any size disaster.
FLOODING & STORM DAMAGE
SLAB LEAKS – LEAKING PIPES
LEAKING APPLIANCES, WATER HEATERS, ETC.
OVERFLOWING TOILETS, BATHTUBS, ETC.
1st Action Restoration Professionals are dedicated to responding immediately to water emergencies. A fast response lessens the damage, limits further damage reducing cost.
1st Action Restoration Professionals have extensive water damage restoration training with an emphasis on monitoring and documenting the drying process until completion.
1st Action Restoration advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings.
“We called 1st Action, because we had a leak and weren’t sure where it was coming from. Tony removed the wall, flooring and found a burst pipe in the washer machine area. He went back and forth with our insurance company trying to get us more money. They wanted to pay us $14k initially for the hardwood floors to be sanded and stained. Tony sent our wood to be tested to see what its cost is and although it took a couple of months total, he got us $74,000!!!!!!!! We are getting new hardwood floors and staircase, new baseboards, new paint. They are paying the cost of billiard table removable and storage and more. Tony made sure we got every penny from our insurance company. I found out the check was sent to us yesterday and couldn’t sleep with excitement. I rarely write yelp reviews, but I cannot say enough about how positive our experience was. People rarely go so far out of their way for you. He spend so much time negotiating. I am still in disbelief. If you have a leak, call 1st action
-Crissy C. from Mission Viejo, California
“After consulting with two other restoration companies who did not want to do the job, I was referred 1st Action. It was a God send! Not only did he make my home safe for my child and I, Tony took care of the insurance paperwork, and he remodeled my kitchen! Which turned out awesome by the way! All I can say is, if your looking for someone who will get the job done, and not cut corners. Tony is your guy!”
–Gabrielle P. from Coto De Caza, California
“I had 1st action restoration take care of my flood damage earlier this year and all I can say is the work they did is top notch! I was so happy that I even had them remodel a staircase for me which turned out amazing! Very knowledgeable and professional staff.”
-Paul P. from Laguna Hills, California.
“Tony the owner is probably the most positive,energetic person I’ve ever met. He’s knows his business and explains in detail exactly what he plans on doing to remedy the situation before he starts. He’s on time, does what he says and his workmanship is second to no one. I’m very happy with the work he and his crew did in my house which was quit extensive including the elimination of black mold, multiple pipe leaks, wall and cabinet demolition and replacement. I will continue to recommend this company to anyone in need of in home quality restorations.”
-Mark S. from Mission Viejo, California
“Below is a letter I wrote to Tony after our experience. Not necessarily a review, but you get the idea. We had a water intrusion that basically flooded our slab and bottom floor, and the source was unidentifiable for TWO YEARS. I had six plumbers, three leak detection specialists, two geologists, an engineer of geology, a water hygienist, the city (three times), two landscaping companies, a structural engineer, a forensic engineer, and many others try to figure this issue out. And all of it was to no avail until Tony and 1st Action took my case. Without going into more detail about our horrible and totally weird situation, I can confidently say that if he can remediate my issue, he can help anyone with pretty much any issue. Five stars.
Amy and I wanted to take the time to thank you for all of your help and guidance with our situation. After almost three years we have finally completed the last steps in putting this behind us forever. You were undoubtedly the most important factor in helping us do so. I know that I was / can be stressful to work with, so I appreciate all your patience and candor in the many conversations and interactions we had.
After all this time, it is almost weird to not have this heavy weight as a daily part of our lives, to not have our own home be the single most stressful aspect of our lives, so what you helped us accomplish goes well beyond the realm of dollars and cents and slabs and tiles. We have been able to focus on our family and other more important things than water intrusion, and for that we wanted to thank you both sincerely. As you know, there was a time there–a long time– where I really believed that our home was a lost cause, and that we would have to walk away. That seems so silly now, but I know for a fact that it is only through your expertise that we were able to avoid that possibility.
In hindsight, all the professionals we consulted before your company, all the “work” and diagnoses we had done, were mostly a waste of time for a situation like ours. None of them had any idea of what to do or what to say to me. It was not until we had you come into our lives that we finally had professionals who had the tools and experience to help us out of that mess. So thanks again from the bottom of our hearts. Moving forward, we wish you both the same health and happiness that you have granted us.”
–Janndon and Amy
WHAT OUR CUSTOMERS ARE SAYING ABOUT US
1st Action did a terrific job cleaning up and repairing water damage in our garage ceiling due to our upstairs neighbors leaky water heater. Anthony was prompt and professional throughout the job, and he completed it in a short time. I heartily recommend 1st Action.Stefano S. from Tustin, CA.
We had a slab leak and my neighbor recommended 1st Action. Keeping current situation in (COVID 19) I was thinking this will be slow, however, Tony was in my house within minutes, and he started working as soon as the leak was fixed. The drying process was flawless and Tony was awesome. Learned so much from him during the process. Highly recommended. Ashok B. from Rancho Santa Margarita, CA.
Tony at 1st Action Restoration is a 10 star rating. He is prompt, polite, takes all the stress out of a horrible situation. He answered all my questions and made me feel very comfortable. He does excellent work and more than fairly priced.Arlene H. from Rancho Santa Margarita, CA.