Rapid Emergency Response
24/7 residential & commercial restoration help
“Tony is amazing! He is professional, responsive, knowledgeable, and very detail oriented. Tony and his team worked together with me step by step on a bathroom demolition & complete remodel which turned out perfect.”
Read full reviewWhen water is spreading through your home, every minute changes the size of the loss. 1st Action Restoration Professionals are dedicated to responding immediately to water emergencies — a fast response lessens the damage, limits further damage and reduces cost.
Our lines are answered 24 hours a day, every day of the year, by people who work these losses. We stabilize the emergency first, document everything for your claim, and then begin the drying process.
What happens when you call
- 30 minute emergency service response time
- 24/7 live dispatch — nights, weekends and holidays
- Emergency water shut-off and source containment
- Leak detection, plumbing repairs and repipes
- Immediate extraction of standing water
- Photo, moisture and Xactimate documentation for your insurance carrier
We work directly with your insurance company
We are happy to assist you through your insurance claim by measuring, documenting, submitting and negotiating with your insurance company. We are a registered vendor with most major carriers and are often contracted to provide comparative estimates and inspection services.
We have been called into court as a professional witness, and are willing and able to fight for your rights as a homeowner.
1st Action Restoration provides rapid emergency restoration response for residential and commercial properties, 24 hours a day, 7 days a week. When water, fire, storm or mold damage interrupts your home or your business, trained restoration professionals are available to respond, stabilize the property and begin restoring and cleaning what has been damaged.
Property emergencies do not keep business hours. Calls are answered day or night by people who work these losses, so mitigation can begin as quickly as conditions allow rather than waiting for the next morning.
Why call 1st Action Restoration
24/7 emergency service
Emergency restoration assistance is available day or night, including weekends and holidays.
Trained restoration specialists
Professionals equipped to address water-related restoration and other forms of property damage.
Rapid response
Property emergencies become more damaging when they are allowed to sit untreated. Responding quickly limits how far the damage spreads.
Experienced restoration team
We help property owners move from the initial mitigation work all the way through restoration.
Residential emergency services
Emergency restoration in a home can range from immediate water mitigation to the cleaning and restoration work needed to return the residence to usable condition.
Water damage restoration
Extraction of standing water and drying of affected building materials after plumbing failures, appliance leaks and flooding.
Fire damage restoration
Cleanup and restoration of fire, smoke and soot damage — including the water used during firefighting.
Mold remediation
Assessment and remediation of mold conditions, along with the moisture source that allowed the growth.
Storm damage restoration
Response to wind-driven rain, roof and window intrusion and other storm-related water damage.
Cleaning services
Cleaning of affected surfaces, contents and personal property as part of returning the home to usable condition.
Commercial emergency services
For commercial properties the priority is reducing disruption: begin mitigation quickly, keep as much of the building usable as possible, and document the loss as the work progresses.
Commercial water damage restoration
Commercial fire damage restoration
Commercial mold remediation
Commercial cleaning services
Storm and major event response
Frequently asked questions
- Are you available at night and on weekends?
- Yes. Emergency restoration assistance is available 24 hours a day, 7 days a week for both residential and commercial properties.
- What should I do before the crew arrives?
- If it is safe to do so, stop the water at its source, keep people and pets away from affected areas, and avoid using electrical equipment in wet areas. Tell us what you are seeing when you call and we will advise you further.
- Do you handle both mitigation and the rebuild?
- Yes. We can carry a loss from the initial emergency work through drying, remediation and reconstruction so you are not coordinating several separate companies.
Where we provide this service
100+ cities within a 60-mile radius of our Rancho Santa Margarita office, all covered by the same 24/7 dispatch.
Full coverage map“We called 1st Action, because we had a leak and weren't sure where it was coming from. Tony removed the wall, flooring and found a burst pipe in the washer machine area. He went back and forth with our insurance company trying to get us more money. They wanted to pay us $14k initially for the hardwood floors to be sanded and stained. Tony…”
Property damage doesn't wait. Neither should you.
Call 1st Action Restoration 24/7 and we will start mitigating the damage.
CA License #B-902225 · IICRC #193237 · Serving SoCal since 2007